Cinnzeo Bakery Cafe

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CW Hvac And Plumbing ★★★★

I’d give Cinnzeo Bakery 4 out of 5 stars. Their cinnamon rolls are definitely the highlight—freshly baked, soft, and loaded with just the right amount of sweet, gooey cinnamon filling. The cream cheese frosting on top is rich and smooth without being overwhelming, making each bite super satisfying. The quality is consistently good, and you can often smell the cinnamon aroma before you even reach the counter, which adds to the whole experience. They also offer mini rolls and other pastries, which are great options if you want something smaller or a bit of variety. Customer service is generally friendly and efficient, though wait times can be a little long during busy periods, especially in mall locations. Prices are on the higher side for baked goods, but the portion sizes and flavor usually justify the cost. If there’s one downside, it’s that the rolls can feel a bit too sweet or heavy for some people, especially if you're not a big fan of sugary treats. But for anyone with a sweet tooth, it hits the spot. Overall, Cinnzeo is a great place for a warm, indulgent treat. It’s not something I’d have every day, but when you’re in the mood for a rich, comforting cinnamon roll, it’s hard to beat.

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Maria Hughes ★★★★

I ordered from here a box of cinnamon buns a while ago. But when I got home, I found a critter crawling inside the box. They’re obviosuly not edible anymore so to the garbage they went. I contacted the store and their corporate office. Someone called me and told me I will be compensated. I gave them time to rectify the problem but they left me high and dry with their empty promises. Be wary of coming here.

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Sandy K ★★★★

So i love Cinnzeo cinnamon rolls and i usually eat in the west ed mall. Bcz with uber eats (kingsway mall location) the freshness level was not that good.. But two days ago I took a chance and ordered from Londonderry location and wow o wow, the rolls were so good, i wasnt feeling well, my partner was pissing me off and then this delivery made everything okay. God bless the person who was working that day! May your car never runs out of fuel and you win a big lottery!!! I was smiling whole day! 😄⭐️

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Nax X ★★★★

I had a very disappointing experience at Cinzio Bakery in Londonderry Mall on December 10, 2024, at 5:15 PM. I purchased a cinnamon bun with extra icing on the side, which came in a box. While the cashier was packing my order, he should have asked if I needed a bag, especially since it was snowing outside. Carrying the box and the tub of icing without a bag was awkward, as the icing kept sliding around. After the transaction, realizing how difficult it would be to carry everything in the snow, I politely asked for a bag. The cashier told me it would cost 25 cents, which is understandable. However, when I playfully asked if he could let it go this time, his response was shockingly rude: "That's not my problem." It wasn’t about the 25 cents, it was about the lack of courtesy and consideration. A simple act of kindness or a polite explanation would have made all the difference. Instead, I had to pay again by Visa just for a 25-cent bag. When I pointed out his rudeness, he dismissively replied, "Well, that's your opinion." There was no apology or acknowledgment of my concern, leaving me frustrated and unwelcome. Good customer service means being thoughtful and respectful. Given the weather and the nature of my order, he should have asked if I wanted a bag while he was packing the items. That simple step would have prevented the entire situation. I will not be returning to this bakery, and I would caution others about the poor service here. There are plenty of places that treat their customers with respect — this one, unfortunately, does not.

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Keke Smith ★★★★

The server who served me (shorter Mexican girl I’m assuming?? )Gave me a RAWW cinnamon bun her service was terrible and did not look towards me anyways. The Cinnabons are usually good which is why I was shocked. I’ll be going again but without her next time