Fuss Cupcakes

I was in Edmonton passed weekend, wanted to have some cupcakes 🧁 to satisfy my sugar bugs😂
I didn’t know that they have 3 locations. I went to the one nearest to me where I was staying!’n I was pleasantly surprised with the variety and the sizes of their cupcakes 🧁
The girl who took my order was very helpful and asked if I have any food restrictions.
The cupcakes were really tasty. I did share it with my family too.
Clean place and yummy cupcakes 🧁 next time I might try their cake 🎂

I am deeply disappointed with the service provided by Fuss Cupcakes for my wedding. Despite our clear agreement for a 4-layer cake, what was delivered was a cake that began to topple shortly after setup and ultimately had to be reduced to 2 layers. This was not the cake I had envisioned or was promised.

Additionally, the company’s response to the issue was highly unprofessional. Instead of accepting responsibility, they blamed the venue and exaggerated the number of guests at our event, inaccurately citing air conditioning and body heat as reasons for the cake’s poor condition. I have since confirmed with the venue that these claims were entirely unfounded. Moreover, their suggestion to cut the cake earlier was an impractical and dismissive "solution" that would have disrupted the entire evening's schedule.

It has now been over two weeks since I last contacted the company, and they have not responded to my request and have essentially "ghosted" me. I would not recommend Fuss Cupcakes based on this experience. Their lack of accountability and failure to provide adequate customer service made an already stressful situation worse.

Fuss in Namao (north side) is my go to for birthday cakes. Have not been disappointed and cakes are always a hit! Thank you.

167 av Fuss Cupcakes was an excellent experience. Staff were friendly, accommodating and easy to deal with. I would definitely recommend them for your events!

My wife had a great experience at Fuss Cupcakes in the North. They were able to revive her cake and make it exactly how she wanted it for her birthday. Thank you very much.